Privacy policy
All material found in the pages of this Website is protected under the
copyright laws of India. Certain names, words,
titles, phrases, logos, icons, graphics or designs
in the pages of this Website may constitute
trade-names, trade-marks or service marks of
Backwoods emeralds & Resorts or its affiliates, or
backwoods emerald its affiliates may have been
licensed to use them. The display of trademarks,
trade names or service marks on pages at this
Website does not imply that a license of any kind
has been granted to anyone else.
General Principles.
Protecting your privacy is very important to us. We
have developed this Privacy Policy to protect your
personal information and keep it confidential.
We do everything we reasonably can to protect your
rights of privacy on systems and websites controlled
by us, but we are not liable for any unauthorized or
unlawful disclosures of your personal and
confidential information made by third parties who
are not subject to our control, for example
advertisers and websites that have links to our
Site. You should take note that the information and
privacy practices of our business partners,
advertisers, sponsors or other sites to which we
provide hyperlinks, may be different from ours.
Our policy outlines the type of personal information
we collect and receive, the circumstances in which
we collect or receive personal information, the
policies and procedures we have established
outlining its use and storage, and for sharing
certain types of personal information in certain
limited circumstances, the procedures you should
follow if you have any questions or requests in
respect of your personal information or our policies
and procedures and the person to whom such questions
or requests should be directed, and the means by
which to communicate with that person.
In this policy ‘Backwoods emeralds & Resorts and
its affiliated Hotels/Resorts, as they may exist
from time to time, which include, without
limitation, the subsidiaries which carry on a
business that use the following names: Backwoods
emerald, The words ‘we’ and Backwoods emeralds &
Resorts’ do not include third-party hotel owners or
third parties involved in the delivery of services,
however, we have requested such hotel owners and
third party suppliers to abide by the terms of our
Privacy Protection Policy. In this policy, personal
information means information about you that is
personally identifiable like your name, address,
e-mail address or phone number, and that is not
otherwise publicly available and is not part of your
work identification.
It also includes information on guest preferences
and usage, when such information is supplied to or
recorded by Backwoods emeralds & Resorts in the
course of transacting business with an individual.
The Privacy Protection Policy does not apply to
information regarding Backwoods emeralds & Resort's
corporate customers. However, such information is
protected by other Backwoods emeralds & Resorts
policies and practices and through contractual
arrangements.
HOW YOU MAY PROVIDE US YOUR PERSONAL INFORMATION
· By making a reservation or by using Backwoods emeralds & Resorts services.
· By registering on the Everyone’s an Original website.
· By providing the information to us by participating in a marketing initiative.
· By visiting our website.
Below we will outline the type of information
normally collected in each of these circumstances,
the reasons for doing so, how we will use it and
store it. When you voluntarily send us electronic
mail, we will keep a record of this information so
that we can respond to you. We only collect
information from you when you register on our
website or fill out a form. Also, when filling out a
form on our site, you may be asked to enter your:
name, email address or phone number. You may,
however, visit our site anonymously. In case you
have submitted your personal information and contact
details, we reserve the rights to Call, SMS, Email
or Whatsapp about our products and offers, even if
your number has DND activated on it.
MAKING A RESERVATION
When making a reservation or using Backwoods
emeralds & Resorts services it is necessary to have
information in order to identify you, contact you
and to process your purchase and requests. This
information usually includes your name, address,
phone number, e-mail address, credit card number and
expiration date, and language preference. It may
also include if you choose to share that information
with us, your preferences regarding the delivery of
your services such as type of room, type of bed, and
the like. You may wish to have your purchase of
Backwoods emeralds & Resorts’ services recognized in
a third party’s loyalty program with which Backwoods
emeralds & Resorts has a relationship. To do so will
require you providing us certain verification
information such as your membership number in the
third party program. We also offer special discounts
from time to time that may have qualifying criteria.
Sometimes we offer special offers to, for example,
seniors or children. To assess your eligibility and
process your reservation correctly, we need to
record your date of birth at the time of booking.
You may be required to provide personal
identification with your date of birth in order to
verify this upon check-in.
Backwoods emerald& Resorts is a family of management
companies that manage hotels for third party owners.
Your personal information is shared with the third
party owner of the hotel where you intend to stay
and those of its employees involved in delivering
the service to you to the extent necessary for them
to do so and to process the transaction. All hotels
that are managed by Backwoods emeralds & Resorts are
required to agree to abide by the terms of this
Privacy Protection Policy.
From time to time, we offer packages or other
services that involve third parties. If you are
partaking of such a package or service, your
personal information will be shared with that third
party to the extent necessary to provide that
service and process the purchase or request.
Backwoods emeralds & Resorts may use the information
you provide to send you offers and information about
Backwoods emeralds & Resorts services and those of
select third parties. Your information will not be
given to these third parties but rather the offer of
the third party will be provided to Backwoods
emeralds & Resorts which will manage the
distribution.
If you do not wish to receive such offers and
information you may unsubscribe or opt-out by
sending an email to booking backwoodsemerald@gmail.com,
using the subject line “Unsubscribe”, so indicating
your request with sufficient personal identifiers so
we can appropriately act on your request. All our
marketing communication of this type will also
contain instructions for unsubscribing.
REGISTERING ON THE EVERYONE’S AN ORIGINAL WEBSITE
Individuals interested in sharing their experiences
at Backwoods emeralds & Resorts may wish to do so
through our Everyone’s an Original website. Although
registration is not required to view the site, it is
required to enable sharing and other functions on
that website. The personal information you provide
during registration is used to validate your
identity and to enable us to manage and administer
your contributions to the website, and to contact
you regarding your contributions or use of the
website. We may also use your information to contact
you about updates or changes to the website, shared
content that may be of interest to you, or other
offers and information related to Backwoods emeralds
Resorts or marketing partners whose products and
services may be of interest to you.
We may from time to time use third-party service
providers to facilitate the operation of Everyone’s
an Original website. As a result, your personal
information may be accessed, administered or stored
by such third parties to the extent reasonably
required for them to perform such services. Some
service providers may be located in other
jurisdictions that do not have privacy legislation
similar to that found in Canada, and information in
such jurisdictions may be accessed pursuant to the
laws of those countries.
BACKWOODS EMERALDS RESORTS OFFERS YOU THE
ABILITY TO RECEIVE TARGETED, TIMELY NOTIFICATION OF
TIME SENSITIVE OFFERS
To sign up for this service we require you to
provide us with your e-mail address, first name,
last name, language preference, and country of
residence. You may unsubscribe at any time using the
link provided on every e-mail message and you will
no longer receive e-mail offers and promotions for
the specified subscription or website, as the case
may be. You may at any time in the future opt-in to
receive e-mail offers.
BY VISITING ONE OF OUR WEBSITES
We use “cookies” on our websites. Cookies are pieces
of information that an Internet site transfers to
your hard drive for record-keeping purposes. The use
of cookies is an industry-standard — you’ll find
them almost everywhere on the Internet. Backwoods
emerald uses cookies to recognize visitors when they
return to our sites. Once we know it’s you, we can
customize your online visit.
We may also evaluate our content and services and
tailor our websites, for visitors, based on other
information we collect, such as IP addresses, which
are numbers assigned to your computer whenever you
use the Internet, pixel tags (or clear gifs), and
the type of Internet browser or operating system you
are using. This information is collected in the
aggregate, but we may tie it to your personal
information through cookie use as described above.
We use Google Analytics and Adobe Analytics to
measure how visitors interact with content on our
websites. We also use Facebook Custom Audiences to
ask Facebook to show you ads that are customized
based on your interaction with our websites or our
Facebook applications and to measure how you
interact with those ads. All of these services use
cookies and similar technologies, such as web
beacons, tags, and embedded scripts, to record
information about your interaction with our
websites. Additional information on how these
services use such technologies can be found on
Google’s website, Adobe’s website and Facebook’s
website. Google Analytics security and privacy
principles summarize how Google protects information
collected through Google Analytics. Adobe’s Privacy
Policy summarizes how Adobe protects information
collected through Adobe Analytics. Facebook’s Data
Use Policy describes how Facebook protects
information collected through Facebook Custom
Audiences.
If you do not wish to have data relating to your
visits to our websites collected through Google
Analytics, you may opt-out by installing the Google
Analytics opt-out browser add-on. You may also
opt-out of data collection through Adobe Analytics
by visiting Adobe’s Privacy Center. You may opt-out
of Facebook Custom Audiences by visiting Facebook’s
opt-out page.
WHY WE COLLECT PERSONAL INFORMATION
1. To establish and maintain a responsible
commercial relationship with you and to provide
ongoing service.
2. To understand your needs and preferences. We
maintain a record of the products and services you
receive from us and we may ask for additional
information so that we can serve you better. For
example, we may record your preference for the type
of room.
3. To develop, enhance, market or provide products
and services. For example, we look at our guests’
use of our services so that we can better understand
how to improve our services.
4. To manage and develop our business and
operations. For example, we analyze guest patterns
of usage of our hotels and services to help us
manage them efficiently and plan for future growth.
5. To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in these
limited circumstances:
1. We may disclose a guest’s personal information to
a person who, in the reasonable judgment of
Backwoods emeralds & Resorts, is seeking the
information as an agent of the guest – for example,
a travel agent who is booking a reservation on
behalf of the guest.
2. Personal information will be shared with the
Backwoods emerald for which your reservation has
been made so that they may provide the services you
have reserved.
3. Personal information may be shared with other
Backwoods emeralds so that they may better provide
services to you in the event you wish to travel to
that Backwoods emerald in the future.
4. Personal information will be shared with a third
party involved in supplying the guest with the
services they have purchased to the extent necessary
to effect the supply and the processing of the
transaction.
5. Personal information may be shared with a third
party retained by Backwoods emeralds & Resorts to
perform functions on its behalfs such as
reservations handling, data processing or storage,
guest surveys or research.
6. Personal information may be shared with an agent
retained by Backwoods emeralds & Resorts to evaluate
a customer’s creditworthiness or in order to collect
a customer’s account.
7. Personal information may be shared with a public
authority or an agent of public authority if in the
reasonable judgment of Backwoods emeralds & Resorts
it appears that there is an imminent danger to life
or property which could be avoided or minimized by
disclosure of the information, or which disclosure
is compelled by legal authority. Any such disclosure
of a guest’s personal information by Backwoods
emeralds Resorts to a third party will be made only
on a confidential basis conditioned upon the
information being used only for the purpose for
which it has been disclosed.
PRINCIPLES
1. Backwoods emeralds Resorts will not collect, use
or disclose your personal information for any other
purpose than those identified above, except with
your consent.
2. Backwoods emeralds Resorts will protect your
personal information with appropriate security
safeguards.
3. Backwoods emeralds Resorts will take appropriate
steps to protect the confidentiality of your
personal information when dealing with third
parties.
4. Backwoods emeralds Resorts will strive to keep
your personal information as accurate and up to date
as is necessary for the purposes identified above.
5. Backwoods emeralds Resorts will honor your
request to access your personal information in a
timely fashion as is reasonably possible. You are
always free to refuse to provide personal
information to us. You may also withdraw your
consent with respect to the use of your personal
information for marketing purposes at any time,
subject to legal or contractual restrictions and
reasonable notice, by e-mailing us at
backwoodsemerald@gmail.com,
using ‘Unsubscribe’ as the subject line, and
providing us sufficient personal identifiers so we
can act effectively on your request. However, in
either case, this may limit our ability to serve
you.
If you have questions or concerns about our privacy
practices or wish to make a request in respect of
your personal information please contact our Privacy
Officer at
backwoodsemerald@gmail.com
or if you prefer by writing us at:
Customer service/helpdesk contact number
9823323800
7218301691
Website:www.backwoodsemerald.com
Intagram– Backwoods_emerald
https://www.instagram.com/p/CntCwhkp0Vj/?igshid=MTc4MmM1YmI2Ng==
customer Registration process and guidelines
Registration activity is mandatory for both; the guest with reserved accommodation as well as for the walk-in guest. During registration, the guest is required to enter important information on the GRC such as guest name, contact number, purpose of stay at the hotel, and passport and visa details in case of foreign guest. It is the responsibility of the front office staff not to reveal the guest information to unauthorized persons.
Pre-registration Procedure
This procedure involves the prospective guests enquiring about the availability of desired type of accommodation. Registration can also be conducted in advance before arrival. It can be done via telephonic conversation in case of frequent guests, VIPs, or group guests.
In case of new walk-in guest, pre-registration is absent as there is no prior interaction between the guest and the hotel. Pre-registration activity accelerates the actual registration process where the desired accommodation is marked as reserved.
Verifying Guest's Identity
Since terror attacks on 9/11, the hotels are mandatorily verifying guests’ identities. The staff verifies guest’s identity first by politely asking the guest’s name. The staff member then requests to show a photo ID such as driving license or a valid identity card from a well-known organization where the guest is working. If the guests are from a foreign country, the staff requests them to show passport. The staff member is authorized to ask any verifying questions politely.
The true copies of the passport or ID card are made to verify the guest’s identity and to prepare guest database.
Creating Registration Record
When the guests arrive at the hotel, the front desk staff hands over the GRC to the guest to fill up the information. In case of VIPs, the staff enters the information on the card and receives the guest’s signature.
The staff then creates a registration record of the guest, countersigns, attaches the true copies of the passport or other ID cards, and files this set in the guest history file. The guest reservation record is created as a registration record in the software system.
Establishing Payment Method
Guests can pay in advance or at the time of checking-out. Those who have paid in advance are put under Paid-In-Advance (PIA) list. There are various modes of payment out of which a mode that guest prefers is recorded at the time of registration. Following payment methods are available −
Cash Payment (which also include money order, travelers’ cheque).
Credit Card/Debit Card Payment (which are accepted only if the cards have not expired).
Cheque Payment (where post-dated cheques are not accepted).
Direct Billing.
Special Payment such as gift card and voucher.
The guests need to select one of the options of payment at the time of registration.
Issuing Room Keys or Access Code
After the accommodation is assigned, the front office staff gives away the keys or the computerized secret code keys for accessing the accommodation.
It is a general practice to not to speak anything about the room number or the computerized key loudly while giving it to the guest. The bell attendant then assists the guest with luggage handling to the accommodation and explaining the accommodation features. The attendant then gives the keys to the guest, greets for best stay, and leaves the accommodation by closing the door.
Assigning an Accommodation
The front office staff assigns an accommodation to the guest only when the registration is complete. The staff member records the accommodation number into the PMS and describes about its positive attributes briefly.
The reservations staff also informs the bell-boy to take the guest luggage.
Product/service decription
Backwoods Emrald – A Backwater Tourism Wonder
We welcome you all to unlock the secrets of nature. Backwoods Emerald is a serenity of backwaters. It is the perfect escape from the hustle and bustle of urban life. Our 22 acre island situated at the backwater of Waghur Dam is a warm hug to mother earth where you can sign in with.
Welcome to paradise
Surrounded with lush green forests and crystal clear blue water, Backwoods Emerald is a paradise for nature lovers. Come explore our exotic Houseboat, luxurious Bamboo Cottages and Villas, all designed to make your stay one of a kind. Wake up every morning to breathtaking views and feel your worries drift away as you relax in paradise
It is situated at Waghur River Dam Backwaters – An island 3 KMs off to Garkheda Village, TalukaJamner, DistJalgaon, Maharashtra.
Waghurriver is situated in between the Ajanta hill and Satpuda hills. Waghur dam was completed in 2013 having 22 km of back water. Capacity of the dam is 14 TMC. This dam spread in 3 talukas namely Jamner, Bhusaval and JalgaonTahsil of Jalgaon district. This island was initially part of shingayat village submerged in waghur dam.
Price and cost
As per mentioned in backwoods emerald official website.
CANCELLATION /REFUND POLICY OF CONFIRMED BOOKINGS
If canceled or modified 30 Days in advance from the date of arrival, no fee will be charged.
If canceled or modified between 30-15 days in advance from the date of arrival, one-night retention will be charged.
If canceled or modified less than 15 days in advance from the date of arrival then the full price of the reservation will be charged.
100% Cancellation may be applicable in High Season and Long weekend Dates
Terms and condition
· All material found in the pages of this Website is protected under the copyright laws of India. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of Backwoods emerald resort or its affiliates, or Backwoods emerald resort its affiliates may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this Website does not imply that a license of any kind has been granted to anyone else.
· You are free to download the material posted on this Website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or ‘frame’ it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this Website.
· Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this Website, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.
· Backwoods emerald resort the right to take legal action against any unauthorized use of the trade-names, trademarks, and images of Backwoods emerald resort its affiliates found on this website.
Backwoods emerald resort compiled the information on
this Website for the use of guests, prospective
guests, and travel professionals. The information,
material and software algorithms contained in this
Website or which may be downloaded from this
Website, including text, graphics, and hyperlinks,
are provided ‘as is’ and ‘as available’. The
information and material contained in this Website
are believed to be accurate and complete at the time
of their posting. Although Backwoods emerald resort
attempts to ensure that all information and material
remain current and accurate, they are subject to
change without notice and Backwoods emerald
resortdoes not warrant their accuracy, completeness,
and currency at all times. In addition, Backwoods
emerald resortdoes not warrant the accuracy,
adequacy or completeness of software algorithms and
expressly disclaims liability for errors or
omissions in any software algorithms. No warranty of
any kind, implied, express or statutory, including
but not limited to warranties as to non-infringement
of intellectual property rights of third party
rights, title, latent defects, uninterrupted
service, merchantability, fitness for a particular
purpose and freedom from computer viruses, is given
in conjunction with the information, materials and
software algorithms.
In no event will Backwoods emerald resortbe liable
for any damages, including without limitation,
direct or indirect, special, incidental, moral or
consequential damages, loss of profits,
opportunities or information or for expenses arising
in connection with this Website, any software
algorithms available on this Website, nor with any
hyperlinked website or for the use of or the
inability to use such material, software algorithms
or hyperlinked website by interruption, defect,
delay in operation or transmission, computer virus
or line or system failure, even if Backwoods emerald
resortis advised of the possibility of such damages,
losses or expenses. Software algorithms made
available and hyperlinks to other Internet resources
are at your own risk. The content, accuracy,
opinions expressed, and other links provided by
these software algorithms and resources are not
investigated, verified, monitored, or endorsed by
backwoods emerald resort.
Backwoods emerald resortdoes not control any
third-party website and is therefore not responsible
for the content of any linked website or any link
contained in a linked website. Backwoods emerald
resortprovides such links only as a convenience to
you and the inclusion of any link does not imply
endorsement, investigation or verification by
Backwoods emerald resortof the linked website or any
information contained in it.
As a condition of your use of this Website, you
warrant to Backwoods emerald resortthat you will not
use this Website for any purpose that is unlawful or
prohibited by these terms, conditions, and notices.
Although Backwoods emerald resort from time to time
monitor or review discussions, chats, postings,
transmissions, bulletin boards, and the like on this
Website, Backwoods emerald resortis under no
obligation to do so and assumes no responsibility or
liability arising from the content of any such
locations nor for any error, defamation, libel,
slander, omission, falsehood, obscenity,
pornography, profanity, danger, or inaccuracy
contained in any information within such locations
on the Website. You are prohibited from posting or
transmitting any unlawful, threatening, libelous,
defamatory, obscene, scandalous, inflammatory,
pornographic, or profane material or any material
that could constitute or encourage conduct that
would be considered a criminal offense, give rise to
civil liability, or otherwise violate any law.
Backwoods emerald resortwill fully cooperate with
any law enforcement authorities or court order
requesting or directing Backwoods emerald resort
disclose the identity of anyone posting any such
information or materials
Neither Backwoods emerald resort and Resort nor any
of its directors, employees, agents, vendors or
suppliers will be liable for any direct, indirect,
special, punitive, consequential or incidental
damages including, without limitation, lost profits
or revenues, costs of replacement goods, loss or
damage to data arising out of the use or inability
to use this Web site or any Backwoods emerald
resortResorts.in a product or damages from the use
of or reliance on the information present on this
Web site, even if amararesorts.in has been advised
of the possibility of such damages.
Backwoods emerald resort and Resorts reserve the
right in its sole discretion to improve, modify or
remove any information or content appearing on the
Web site amararesorts.in may discontinue or revise
any or all aspects of the Web site in its sole
discretion and without prior notice.
This agreement is governed by the laws of India,
without regard to its conflicts of law principles.
If any dispute arises between you and the Company
during your use of the Site or thereafter, in
connection with and arising from your use or attempt
to use this Site. The place of arbitration shall be
jalgaon. The arbitration proceedings shall be in the
English language.
These terms and conditions are governed by and shall
be construed in accordance with the laws of the
Republic of India and any dispute shall exclusively
be subject to the jurisdiction of the appropriate
Courts situated at jalgaon, maharashtra India.
